UPDATE: 9/28/2020

A recent firmware update for the iOS devices has reset some settings their configurations. 
The quickest work around to resolve this issue is to perform the following actions:


Tap the Settings icon

Locate the Passwords & Accounts (Common) 
If you do not have this option scroll to the next set of instructions. 



Tap the Starpoint account to fix:

 Tap Advanced:

Turn off the SSL setting for now.

If you do not have Passwords & Accounts follow these instructions:

  • Tap the settings icon,
  • locate "Mail, Contacts, Calendars" 
  • Locate your Netpoint Account and tap it.
  • Locate the Advanced settings and tap. 
  • Locate the SSL settings and toggle them off. 
Go to top