A recent firmware update for the iOS devices has reset some settings their configurations.
The quickest work around to resolve this issue is to perform the following actions:
Tap the Settings icon
Locate the Passwords & Accounts (Common)
If you do not have this option scroll to the next set of instructions.
Tap the Starpoint account to fix:
Turn off the SSL setting for now.
If you do not have Passwords & Accounts follow these instructions:
- Tap the settings icon,
- locate "Mail, Contacts, Calendars"
- Locate your Netpoint Account and tap it.
- Locate the Advanced settings and tap.
- Locate the SSL settings and toggle them off.