Starpoint Communications would like to remind our users and subscribers that we are always working to improve your Internet experience.
Sometimes it is necessary to interrupt services so updates can be done. Every effort is made to perform these updates at off peak hours and to mitigate down time. Unfortunately, not everything can be done feasibly in the dark of night.
When service windows or emergency maintenance is planned, we send out notices 24 to 48 hours in advance, or as early as possible. If you are not already on our notify list and would like to know about upcoming events that affect your services, please take a moment to submit a request form. More information can be found by clicking here.